iSunOne FAQ

You need to pass our ID verification(KYC) in order to purchase with credit card or deposit to your bank account. iSunOne has the easiest KYC process.

1. First of all, press "Settings" on "Home" in iSunOne App, then select "KYC(Know Your Customer) Verification".

2. Input your email address, then press "Submit". Open your own email inbox, Find your verification code we just sent to you, and then go back to iSunOne app, submit your email verification code. After your submission, iSunOne app will show that you have successfully connected your email address.

3. Then you need to prepare your identity certificates, and take or scan clear images of them. We accept identity card with both sides, or passport with cover and information page. You need to upload these images.

4. You need to upload a selfie with your clear front face and your identity certificates held by hand.

5. Finally, please upload your address photo. Requirements of your address photo are as follow: It can be your bank statements, credit card statements, water bills, or gas bills. Your proof of address must be addressed to your own name and issued within 3 month.

After submission, please wait for our email notification patiently. You can check your KYC result in 1-2 work days after submission. You can check the process of verification in the "settings" page. If you didn't pass the verification, your verification status would turn into "Please submit again" You can press and go to the KYC verification page to check for details. After following the guidance and re-upload corrected photos, please press "Next" and wait for the verification results.

You need to hold your identity certifications, such as your identity card or information page of your passport, and take a selfie along with your front face.

Please pay attention to the followings: Your Photo should be clear, without any blurs, reflect lights, or anything out of flatness. Only front face selfie will be approved. Contents of your identity certifications should not be covered. Your hair should not cover your face. Your face should be as clear as possible.

Here's a sample for you:

Incorrect Samples: (left to right)

You will not pass the KYC if you have your face covered, or your identity certification is not clear.

✓ Proof of existence, including: Certificate of Incorporation (CI), Business Registration (BR), Employer Identification Number (EIN);

✓ Passport or ID of the company's major shareholders (all shareholders greater than 25%), directors, and authorized representatives, along with the selfie with ID, as required here;​

✓ Proof of company address: monthly statement or utility bill(within the last 3 months);

✓ Please choose the type of business operations:

A, Manufacturing; B, Consulting; C, Technology; D, Trade & e-Commerce;

✓ Estimated monthly digital dollars (USDC, USDT) transaction volume in USD:

A, < 10,000; B, 10,000~100,000; C, 100,000~1 million; D, >1 million

Please email above documents to kyc@isun1.com

Certificate of Incorporation

A legal document and license relating to the formation of a company or corporation, and is also regarded as the birth certificate of the company.

Business Registration

A legal document of registration with local authorities, establishing the business as a legal entity. For example, if your company is formed in BVI and operates in Hong Kong, please provide the Certificate of Incorporation from BVI and Business Registration from Hong Kong.

Company shareholder structure chart (also regarded as: ownership structure chart) refers to who owns how many proportions of different types of shares per company. The shareholder structure is the foundation of the corporate governance structure.

The company shareholder structure chart needs to be traced back to the ultimate beneficial owners (UBO), who could be one or more natural persons. We need passports or identity document of shareholders and UBO who hold at least 10% of the shares.

Sample:

Memorandum of Association is a legal statement that contains all the fundamental information which are required for the incorporation of the company. Articles of association are written rules about running the company agreed by the shareholders or guarantors, directors and the company secretary for company governance, purpose, operations, etc.